ICOMPLAINED WEB APPLICATION

Nabina Khadka
2019
BSc.CSIT
Semester 5
Downloads 0

DWIT has always lacked a platform for keeping records of the complains files. The complains that are filed are kept in the “Help-Desk” and the authority to access “Help-Desk” is with the CR and Admins. The students are unaware of what is happening to the filed complains. Thereby, there is always a constant pressure to the respective CRs about the filed complains and their update. Hence, with the help of “ICOMPLAINED”, students can add complains, view complains and their status i.e. if appropriate actions are taken on them or not. The Admin is given the authority to change the status of the complain and view the complains, while the CRs acts as the super admin of the application. They can edit, delete, view and change the status of the complain filed.

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